Delivery & Collection Information

All products are made to order, and can take 2-5 working days to prepare, dispatch and deliver.

Shipping Information

We are offering free shipping across UK Mainland for orders over £40. This does not include any products that require hand delivery.

Collection Information

Collection is from our TQ Studio, which is in a residential area in Kenton, Harrow with plenty of parking available. Upon ordering, you will receive the full address of where to pick up your order from.

Select the click & collect at checkout and you will get a list of slots that are available. Please give us a 2 working day notice for all click & collect orders.

We have an appointment-only policy for collection, which we need to maintain due to the Covid-19 government guidelines. We kindly request you to wear your mask when you arrive for your order collection.

Hand Delivery Information

Afternoon Teas are delivered between 10:00am – 1:00pm on the day of your choice. If you would like to request a specific time, do let us know in the notes at checkout. Please note, we can’t always deliver at your chosen time especially during busy periods.

Our delivery charge is based on the delivery address that is calculated at checkout.

We currently only deliver to the following postcodes:

PostcodesDelivery Days
HA*Tuesday – Sunday
E1 – E203rd April
EN1 – EN6Saturday & Sunday
IG1 – IG83rd April
N*Saturday & Sunday
NW*Tuesday – Sunday
SL0 – SL4 & SL9Saturday
TW1 – TW10Saturday
UB*Friday – Sunday
W*Saturday & Sunday
WD*Tuesday – Sunday

Please note that your order may be rejected if we are unable to deliver a product to your postcode.